Last Updated: October 17, 2025
Welcome to GloSpira! These Terms of Service ("Terms") govern your access to and use of the GloSpira website, platform, mobile applications, and services (collectively, the "Services"), provided by GloSpira ("Company," "we," "us," or "our").
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.
1. Acceptance of Terms
This is a binding legal agreement. By creating an account, purchasing a subscription, or using the Services, you represent that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization (e.g., a salon or spa), you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms. In that case, "you" and "your" will refer to that organization.
2. The Services
GloSpira provides a software-as-a-service (SaaS) platform designed for beauty professionals, which includes tools for website and funnel creation, reputation management, AI-powered communications, scheduling, and client management. We reserve the right to modify, suspend, or discontinue the Services at any time, with or without notice to you.
3. Account Registration and Security
To use the Services, you must register for an account. You agree to:
4. Subscription, Fees, and Payment
a) Subscription Plans: The Services are offered on a subscription basis. We offer various subscription plans with different features and pricing, as detailed on our website's pricing page.
b) Billing and Payment: You will be billed in advance on a recurring and periodic basis (such as monthly or annually), depending on the subscription plan you select. You must provide us with a valid payment method (e.g., credit card) and authorize us to charge such payment method for all subscription fees.
c) Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle for an additional period equal in length to the expiring subscription term, unless you cancel it through your account settings or by contacting us.
d) Fee Changes: We reserve the right to change our subscription fees at any time. We will provide you with reasonable prior notice of any fee changes by posting the new prices on our website and/or sending you an email notification.
e) Late Payments: If any fees are not received from you by the due date, we may, at our discretion, suspend or terminate your access to the Services without liability to you.
f) No Refunds: Subscription fees are non-refundable, except as required by law or as explicitly stated in our policies.
5. License and Use Restrictions
a) Grant of License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business operations during the term of your subscription.
b) Restrictions on Use: You shall not, and shall not permit others to:
6. Your Data and Responsibilities
a) Your Client Data: You retain all ownership rights to the information, data, and content you upload or transmit through the Services, including information about your clients ("Client Data"). You are solely responsible for the accuracy, legality, and quality of your Client Data.
b) Compliance with Laws: You are solely responsible for ensuring that your use of the Services, including any marketing or communication features, complies with all applicable local, state, provincial, federal, and international laws and regulations. This includes, but is not limited to, laws governing email marketing (e.g., CAN-SPAM Act), telemarketing and text messaging (e.g., TCPA), and data privacy (e.g., PIPEDA, CCPA).
7. Intellectual Property
Excluding your Client Data, the Services and all materials therein, including software, images, text, graphics, logos, patents, trademarks, and service marks, are the exclusive property of GloSpira and its licensors ("Company IP"). You agree not to sell, license, rent, modify, distribute, or otherwise use the Company IP except as expressly permitted in these Terms.
8. Confidentiality
Each party agrees not to disclose the other party's Confidential Information, except as required by law. "Confidential Information" includes all non-public information disclosed by one party to the other, including the Services themselves and your Client Data.
9. Term and Termination
a) Term: These Terms will remain in full force and effect while you use the Services.
b) Termination by You: You may cancel your subscription and terminate your account at any time through your account settings.
c) Termination by Us: We may suspend or terminate your account and access to the Services at our sole discretion, without notice, for any reason, including for a breach of these Terms or for non-payment of fees.
d) Effect of Termination: Upon termination, your right to use the Services will immediately cease. We will have no obligation to maintain or forward any of your Client Data after termination, and we may delete it in accordance with our data retention policies.
10. Disclaimers and Limitation of Liability
a) Warranty Disclaimer: THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
b) Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GLOSPIRA, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SERVICES.
OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL IN NO EVENT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO US FOR THE 12 MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to defend, indemnify, and hold harmless GloSpira and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services; (ii) your violation of any term of these Terms; or (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right.
12. General Provisions
a) Governing Law: These Terms shall be governed by the laws of the Province of, Canada, without regard to its conflict of law principles.
b) Changes to Terms: We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last Updated" date.
c) Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and GloSpira concerning the Services and supersede all prior or contemporaneous communications and proposals.
13. SMS Messages
By opting in to receive messages from us, you can expect updates and reminders about your upcoming appointments and any promotions.
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to info@glospira.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for messages sent to you from us and to us from you. For questions about your text plan or data plan, contact your wireless provider.
14. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
