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FAQs

Everything you need to know
before getting started.

Got questions? We've got answers. If you don't see what you're looking for, reach out to our team.

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Getting Started

What happens after I book a demo?

Your discovery call is a 30-minute conversation where we learn about your business, your services, and your goals. From there, we put together exactly what your GloSpira setup looks like — and you decide if you want to move forward. No pressure, no obligation.

How long does setup take?

Most clients are fully live within 14 days of their onboarding call — website, AI receptionist, and automations all running together. From that point, your business captures clients around the clock, whether you're with someone or sound asleep.

Do I need any technical knowledge?

None at all. Setting up your website, configuring your AI receptionist, and connecting your automations is handled entirely by our team — you don't need to touch any of it. Your GloSpira system is straightforward to use day to day — managing contacts, checking bookings, and staying on top of your business from the mobile app. We set everything up and show you around before you go live.

Pricing and Commitment

Is there really no setup fee?

None. No build cost, no onboarding fee. Your first payment is your first month — and your website build starts immediately.

Can I cancel anytime?

Yes — there are no long-term contracts and no cancellation fees. GrowSmart is month to month from day one. GrowSmart Pro has a 3-month minimum on your first term, because we build your quiz, lead magnet, and email engine up front — after that, it's month to month too. If you wish to export your contacts, bookings, and CRM data, please request this before your cancellation is processed by contacting us at info@glospira.com.

What are usage charges?

Your GloSpira system sends and receives phone calls, text messages, and emails, and those carry small per-use carrier fees — the same way any business phone line works. These are billed separately from your monthly plan, and most clients see $10–$30 per month in typical usage. GrowSmart Pro includes AI Receptionist usage — no per-use AI charges apply. Full details on our usage charges page.

Your Website

What happens to my website if I cancel?

An active subscription is required to keep your website live — your website is built and hosted inside your GloSpira system, so it goes offline if you cancel and can't be transferred to another host. Your contacts, bookings, and client data are always yours: request an export before your cancellation is processed by contacting us at info@glospira.com. There are no cancellation fees.

I already have a website. Can GloSpira replace it?

Yes — and most clients find the switch straightforward. We handle the migration, set up your domain, and make sure nothing is lost in the process. If SEO matters to your current site, we'll talk through that on your discovery call.

The System

I already use a booking system. Do I have to switch?

Not necessarily. GloSpira connects with Mindbody, Vagaro, Fresha, Square, Boulevard, GlossGenius, and others — so you can keep using what you know. We'll confirm compatibility on your discovery call.

What's the difference between GrowSmart and GrowSmart Pro?

GrowSmart makes sure you never lose a client — your custom website, 24/7 AI receptionist, missed-call text back, automated reviews, and free updates, all managed for you. GrowSmart Pro adds a done-for-you marketing engine on top: AI Receptionist usage included with no AI charges, a Treatment-Match Quiz on your website, a custom lead magnet with an automated email sequence, a fresh marketing campaign to your client list every month, a monthly blog article, and a plain-English monthly growth report. GrowSmart captures the clients you'd have missed. Pro goes out and gets you new ones.

What is the Treatment-Match Quiz?

It's an interactive quiz we build into your website — visitors answer a few quick questions about their goals and concerns, and it recommends the right treatment and takes them straight to booking. Every quiz completion is captured as a lead, so even browsers who don't book become people you can follow up with. Included with GrowSmart Pro, and we keep it current as your services change.

Ask Us Directly

Still have a question?

If you didn't find what you were looking for — book a free demo and ask us directly. We'd rather answer it on a call than have you wonder.

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