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FAQs

Everything you need to know
before getting started.

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Getting Started

What happens on the call?

It’s a 30-minute video call you can join from your phone or computer. We’ll listen to your AI receptionist demo together, show you real studio websites we’ve built, and look at what missed calls could be costing you. We’ll cover pricing too. Then you decide. No pressure.

What happens after I sign up?

We start with a 30-minute video call to learn about your business. Your AI receptionist and automations are set up first, so they’re working for you while we design and build your website. Once you’ve approved your design, your website launches on your domain and everything runs together, capturing clients around the clock, whether you’re with someone or sound asleep.

Do I need any technical knowledge?

None at all. Setting up your website, configuring your AI receptionist, and connecting your automations is handled entirely by our team — you don't need to touch any of it. Your GloSpira system is straightforward to use day to day — managing contacts, checking bookings, and staying on top of your business from the mobile app. We set everything up and show you around before you go live.

Pricing and Commitment

Is there an upfront cost?

Yes, a one-time build fee from $1,500, paid at signup along with your first month. It covers designing, building and launching everything in your plan, and your AI receptionist is set up first, so it's working while we build your website. We'll confirm the exact amount on your call.

Can I cancel anytime?

Yes. Both plans are month to month, with no contract. Cancel anytime, and your plan stops at the end of your current billing month. Your website stays yours (see Your Website below). The one-time build fee is refundable if you cancel before your first call with us. Once work on your website has started, it’s non-refundable.

What are usage charges?

Your GloSpira system sends and receives phone calls, text messages, and emails, and those carry small per-use carrier fees — the same way any business phone line works. These are billed separately from your monthly plan, and most clients see $10–$30 per month in typical usage. GrowSmart Pro includes AI Receptionist usage — no per-use AI charges apply. Full details on our usage charges page.

Your Website

What happens to my website if I cancel?

It stays yours. Once your website has launched, you can keep it online with our Website Care hosting, or take a copy of your website’s files to host elsewhere. Forms, booking and AI features run on our platform, so they’d need replacing with another provider. Your contacts and booking data can always be exported.

What if I don’t love my website design?

We design it around your brand, and you get two rounds of revisions to refine it until it feels right. After launch, updates are included in your plan. Just email us.

I already have a website. Can GloSpira replace it?

Yes — and most clients find the switch straightforward. We handle the migration, set up your domain, and make sure nothing is lost in the process. If SEO matters to your current site, we'll talk through that on your call.

The System

I already use a booking system. Do I have to switch?

Not necessarily. GloSpira connects with Mindbody, Vagaro, Fresha, Square, Boulevard, GlossGenius, and others — so you can keep using what you know. We'll confirm compatibility on your call.

What's the difference between GrowSmart and GrowSmart Pro?

GrowSmart makes sure you never lose a client — your custom website, 24/7 AI receptionist, missed-call text back, automated reviews, and free updates, all managed for you. GrowSmart Pro adds a done-for-you marketing engine on top: AI Receptionist usage included with no AI charges, a Treatment-Match Quiz on your website, a custom lead magnet with an automated email sequence, a fresh marketing campaign to your client list every month, a monthly blog article, and a plain-English monthly growth report. GrowSmart captures the clients you'd have missed. Pro goes out and gets you new ones.

What is the Treatment-Match Quiz?

It's an interactive quiz we build into your website — visitors answer a few quick questions about their goals and concerns, and it recommends the right treatment and takes them straight to booking. Every quiz completion is captured as a lead, so even browsers who don't book become people you can follow up with. Included with GrowSmart Pro, and we keep it current as your services change.

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Still have a question?

Didn't find what you were looking for? Get your personalized demo and ask us on your call, or ask our AI receptionist right now. We'd rather answer it than have you wonder.

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